Presence Talents
Senior Product Designer & UX Consultant
Presence Talents is an enterprise-grade HR platform designed to transform workforce management through intelligent skills assessment and career planning. My work focused on evolving the platform from a collection of functional modules into a cohesive, user-centric tool.
The objective was to redesign Presence Talents into a unified workforce development solution capable of handling complex HR data while remaining accessible to all levels of an organization. The goal was to simplify the management of employee lifecycles — from skills assessment to career pathing — ensuring that data-heavy processes felt intuitive rather than administrative.
As the Senior Product Designer, I was responsible for the architectural overhaul and visual redesign of the platform. I led the transition from a feature-driven interface to a goal-oriented user experience, auditing existing workflows to identify and remove friction. My scope included defining the navigation strategy, designing core performance modules, and establishing a scalable design language.
"Workforce Complexity. The platform had grown organically, becoming fragmented and causing feature fatigue."
I had to restructure the information architecture to support two very different user types: HR Admins who need deep data density for reporting, and Employees who need a clean, motivating interface for their personal career development.
How we solved it
Platform Audit & User Synthesis
I conducted a comprehensive evaluation of existing modules and synthesized user feedback to identify the most critical bottlenecks in the interview and assessment workflows.
Structural Ideation
I facilitated workshops to rethink the platform's hierarchy, moving away from a list of tools toward a streamlined career journey workflow.
Blueprint & Wireframing
I developed detailed wireframes to test new navigation patterns, ensuring that managers could switch between high-level team overviews and individual employee deep-dives with minimal clicks.
Visual System Design
I led the branding and UI design phase, creating a professional yet engaging visual language that emphasized clarity and reduced the administrative feel of the platform.
Validation & Refinement
Through iterative testing, I fine-tuned interaction models for complex tasks like skills-gap analysis to ensure the output was actionable for all stakeholders.
Results that speak
Improved User Onboarding
New user retention increased significantly as the redesigned interface removed the steep learning curve previously associated with the platform.
Operational Speed
Engagement metrics showed a marked decrease in task-completion time, particularly for managers conducting year-end performance reviews.
Enhanced Satisfaction
Post-redesign surveys indicated higher user satisfaction scores, with specific praise for aesthetic appeal and functional clarity.
Scalable Infrastructure
The unified Design System eliminated design debt and provided a robust framework for future modules including predictive talent analytics.
